All catalogues, merchandise, reproductions and a selection of bestselling gifts from the Kunsthal Shop can also be ordered online. Are you in search of an original, creative gift? Then look no further! https://www.kunsthalshop.nl/en_GB/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.kunsthalshop.nl/en_GB/ https://www.kunsthalshop.nl/en_GB/ https://www.kunsthalshop.nl/en_GB/c-5647214/books-publications/ https://www.kunsthalshop.nl/en_GB/c-5647214/books-publications/ https://www.kunsthalshop.nl/en_GB/c-5650290/catalogues/ https://www.kunsthalshop.nl/en_GB/c-5650290/catalogues/ https://www.kunsthalshop.nl/en_GB/c-5650299/books-for-kids/ https://www.kunsthalshop.nl/en_GB/c-5650299/books-for-kids/ https://www.kunsthalshop.nl/en_GB/c-5647215/merchandise/ https://www.kunsthalshop.nl/en_GB/c-5647215/merchandise/ https://www.kunsthalshop.nl/en_GB/c-5650301/kunsthal-merchandise/ https://www.kunsthalshop.nl/en_GB/c-5650301/kunsthal-merchandise/ https://www.kunsthalshop.nl/en_GB/c-5650304/animals-in-art/ https://www.kunsthalshop.nl/en_GB/c-5650304/animals-in-art/ https://www.kunsthalshop.nl/en_GB/c-5660270/art-reproductions/ https://www.kunsthalshop.nl/en_GB/c-5660270/art-reproductions/ https://www.kunsthalshop.nl/en_GB/c-5650307/posters/ https://www.kunsthalshop.nl/en_GB/c-5650307/posters/ https://www.kunsthalshop.nl/en_GB/c-5650308/silk-screen-prints/ https://www.kunsthalshop.nl/en_GB/c-5650308/silk-screen-prints/ https://www.kunsthalshop.nl/en_GB/c-5650316/pigment-prints/ https://www.kunsthalshop.nl/en_GB/c-5650316/pigment-prints/ https://www.kunsthalshop.nl/en_GB/c-5649960/bestseller-gifts/ https://www.kunsthalshop.nl/en_GB/c-5649960/bestseller-gifts/ https://www.kunsthalshop.nl/en_GB/c-7099181/december-gift-tips/ https://www.kunsthalshop.nl/en_GB/c-7099181/december-gift-tips/ https://www.kunsthalshop.nl/en_GB/c-5650319/15/ https://www.kunsthalshop.nl/en_GB/c-5650319/15/ https://www.kunsthalshop.nl/en_GB/c-5650321/15-25/ https://www.kunsthalshop.nl/en_GB/c-5650321/15-25/ https://www.kunsthalshop.nl/en_GB/c-5650322/25-35/ https://www.kunsthalshop.nl/en_GB/c-5650322/25-35/ https://www.kunsthalshop.nl/en_GB/c-5650325/35-55/ https://www.kunsthalshop.nl/en_GB/c-5650325/35-55/ https://www.kunsthalshop.nl/en_GB/c-5650337/50/ https://www.kunsthalshop.nl/en_GB/c-5650337/50/ https://www.kunsthalshop.nl/en_GB/c-5854481/gift-cards/ https://www.kunsthalshop.nl/en_GB/c-5854481/gift-cards/ https://www.kunsthalshop.nl/en_GB/c-5651653/general-terms-and-conditions/ https://www.kunsthalshop.nl/en_GB/c-5651653/general-terms-and-conditions/ GENERAL TERMS AND CONDITIONS The General Terms and Conditions of the Kunsthal Shop contain important information for you, the Customer. Therefore, please carefully read these General Terms and Conditions. We also recommend that you download or print these General Terms and Conditions so they will also be available to you for reading at a later date. 1. DEFINITIONS 1.1 General Terms and Conditions: These General Terms and Conditions of the Kunsthal Rotterdam’s webshop. 1.2 Kunsthal: Stichting Kunsthal Rotterdam (Foundation Kunsthal Rotterdam), 341 Westzeedijk, 3015 AA in Rotterdam;Telephone number: +31 (0)104400300 Available Mondays to Fridays between 10:30 – 17:00 hrs. winkel@kunsthal.nl Rotterdam Chambers of Commerce number: 41132613 BTW (Dutch VAT) identification number: NL8005.43026.B.01 1.3 Webshop: the webshop of the Kunsthal, accessible via www.kunsthalshop.nl. 1.4 Customer: the natural person or legal entity entering into an Agreement with the Kunsthal through its Webshop. The Customer either acts as a private individual, on behalf of a company, or in a professional capacity. 1.5 Agreement: Any understanding or agreement entered into from a distance (i.e. not in one of the physical Kunsthal Shops) between the Kunsthal and the Customer. The General Terms and Conditions are an integral part of the Agreement. 2. Communication 2.1 In case the Customer has any questions or comments with regard to the Kunsthal Shop, the Customer can send an e-mail to winkel@kunsthal.nl. 3. APPLICABILITY OF THE GENERAL TERMS AND CONDITIONS 3.1 These General Terms and Conditions apply to all offers, Agreements and deliveries of the Kunsthal Shop, unless the parties have expressly agreed otherwise in writing. 3.2 Any deviating conditions presented by the Customer are rejected, unless the Kunsthal expressly accepts such deviating conditions in writing before the order date. 4. PRICES AND SHIPPING 4.1 All mentioned prices include taxes (BTW), unless otherwise specified. 4.2 The amount the Customer has to pay in shipping costs is displayed on screen during the order process in the ‘shopping basket’. 4.3 Although the content of the Webshop has been selected with the greatest of care, the Kunsthal cannot guarantee that all information on the Webshop website is correct and complete at all times. All prices and other information on the Webshop website, and in other materials originating from the Kunsthal are subject to obvious programming mistakes or typing errors. 5. CONCLUSION OF THE AGREEMENT 5.1 The Agreement is concluded the moment the Customer accepts the Kunsthal’s offer, i.e. the moment the Customer finalises the order process. 5.2. The Kunsthal will subsequently confirm having received the acceptance of the offer by e-mail. 6. PAYMENT 6.1 The Customer can only use the methods of payment as specified during the order process. The Kunsthal is free in selecting which methods of payment are offered in the Webshop. These methods of payment may change from time to time. 7. IMPLEMENTATION OF THE AGREEMENT 7.1 As soon as the Kunsthal has received the order, the Kunsthal will ship the ordered products to the Customer as soon as possible. 7.2 The ordered products are usually dispatched within 5 days after receiving the order. 7.3 In the event the Kunsthal is unable to supply the products within the indicated term, the Kunsthal will inform the Customer of this. In that case the Customer may either agree to the new delivery date, or terminate the Agreement free of charge. 7.4 The Customer is obliged to inspect the delivered products immediately after receiving them. In case of any possible defects, the Customer is obliged to notify the Kunsthal of this in writing, preferably accompanied by a digital photograph. See also article 9 (Warranty; Complaints Procedure). 7.5 As soon as the ordered products have been delivered to the specified delivery address, the risk is transferred to the Customer. 8. RIGHT OF WITHDRAWAL 8.1 The Customer has the right to terminate the Agreement with regard to purchasing a product from the Webshop within a period of 14 days without having to state the reasons. This must be done in writing by sending an e-mail to winkel@kunsthal.nl. 8.2 The cooling off period as stated in Paragraph 1 of this Article commences the day after the Customer, or a third party appointed by the Customer, has received his or her order. 8.3 Only after the Kunsthal has confirmed the receipt of the e-mail as described in Paragraph 1 of this Article can the Customer send the product back to the postal address mentioned in Article 1.2. 8.4 Terminating the Agreement is only possible in case the buyer returns the product undamaged and in its original packaging. The Customer must provide sturdy transport packaging. 8.5 The costs for sending and returning will not be compensated and are at the expense of the Customer. 8.6 The Kunsthal will reimburse the purchase price of the returned item within 5 days after the Kunsthal has received the product. 9. WARRANTY; COMPLAINTS PROCEDURE 9.1 The Kunsthal guarantees that all products offered in the Webshop meet the specifications mentioned in the offer, reasonable requirements with regard to durability and usefulness, and the legal provisions and government regulations that are in force on the date the Agreement was concluded. 9.2 In the event the Customer has a complaint about a product and/or about other aspects of the Kunsthal’s service, the Customer can submit their complaint by sending an e-mail to winkel@kunsthal.nl, or by regular mail to the postal address mentioned in Article 1.2. 9.3 The Kunsthal strives to give the Customer a response to any such complaint as quickly as possible, but in any event within 15 days after having received it. 10. PERSONAL DATA 10.1 The Kunsthal processes the Customer’s personal data in accordance with the privacy policy as published on the Webshop website. The privacy policy can be found on www.kunsthalshop.nl/nl/privacy. 11. FINAL PROVISIONS 11.1 The Agreement and these General Terms and Conditions are governed by Dutch law. 11.2 Unless prescribed otherwise by the rules of mandatory law, all disputes that may arise from the Agreement will be submitted to the competent Dutch judge in the district of Rotterdam. 11.3 In these General Terms and Conditions, “in writing’ also includes communication by e-mail, provided that the identity of the sender is sufficiently specified.11.4 In case of any discrepancies between the original Dutch text and this English translation, the original Dutch text will prevail. 12. RETENTION OF TITLE AND LIABILITY (only applicable to Customers in a professional capacity) 12.1 As long as the Customer has not yet paid the entire agreed amount in full, all delivered goods will remain the property of the Kunsthal. 12.2 This Article 12 is only applicable in case the Customer is acting in the capacity of his or her profession or company, or as a representative of a company, namely by filling in the name of this company during the order process. 12.3 The aggregate liability of the Kunsthal towards the Customer as a result of culpable shortcomings in complying with the Agreement is limited to, at most, compensation of the amount mentioned in that Agreement (including taxes), unless the damages are the result of wilful intent or negligence on the part of the Kunsthal. 12.4 Liability of the Kunsthal towards the Customer for indirect damages, in any case including consequential damages, lost profits, missed savings, loss of data and/or damages due to the interruption of business, is excluded at all times. 12.5 Except for events as described in the previous two Paragraphs of this Article, the Kunsthal accepts no liability whatsoever with respect to compensating damages, regardless of the grounds on which an action to claim such compensation of damages is based. 12.6 The liability of the Kunsthal towards the Customer as a result of culpable shortcomings in complying with the Agreement may only arise in case the Customer has immediately and properly submitted a written notice of default to the Kunsthal, and only in case the Kunsthal continues to fail in meeting its obligations after the time limit mentioned in such notice. This notice of default must contain a description of the shortcomings that is as detailed as possible so the Kunsthal will be able to respond adequately. 12.7 A precondition for any entitlement to compensation is always that the Customer must notify the Kunsthal of the damage in writing as soon as possible, yet no later than 30 days after the damage has occurred. 12.8 In case of force majeure, the Kunsthal cannot be held liable for any damages suffered by the Customer as a result. https://www.kunsthalshop.nl/en_GB/c-5655180/returns-procedure/ https://www.kunsthalshop.nl/en_GB/c-5655180/returns-procedure/ Not satisfied with the things you ordered? No need to worry. Your order may be returned to us within 14 days after receiving your order, provided that the item is in perfect condition, shows no visible signs of usage, and is still in its undamaged, complete, original packaging. We will not give refunds for items that we are no longer able to sell because of damage, visible signs of usage, or damaged packaging. These items will be sent back to you. What do you have to do? To notify us of your return, send an e-mail to winkel@kunsthal.nl and include:1. Your name; 2. Your reason for returning the item; 3. The order number, and the name of the item you wish to return. You will receive a confirmation e-mail from us with further instructions as soon as possible. PLEASE NOTE: the costs for return shipments will not be compensated and are therefore at your own expense. Sale items can only be exchanged for other items from the Kunsthal Shop. The purchase price will be refunded within 14 days after we have received your returned item in good condition. https://www.kunsthalshop.nl/en_GB/c-5678257/privacy-policy/ https://www.kunsthalshop.nl/en_GB/c-5678257/privacy-policy/ ∙ General This privacy policy (hereinafter ‘’Privacy Policy’’) is applicable to the personal data (“Personal data”) which the Stichting Kunsthal Rotterdam (hereinafter “the Kunsthal”, “we” or “us”) processes in the context of offering products and/or services, whether or not via its website www.kunsthal.nl (“Website”). When you visit our Website, use our services and/or enter into an agreement with us, you agree to the following Privacy Policy. This Privacy Policy can also be consulted, downloaded and printed on our Website. We respect your privacy. Therefore, we process, handle and protect your Personal Data with the utmost care. While processing Personal Data, we comply with requirements imposed by laws and regulations, such as the General Data Protection Regulation. Read our Privacy Policy carefully so that you know what your rights and obligations are. The Kunsthal is established in the Museumpark, at the Westzeedijk 341, 3015 AA Rotterdam, the Netherlands and registered in the register of Chamber of Commerce under number: 41132613. Questions about this Privacy Policy can be asked via communication@kunsthal.nl ∙ Processing Personal Data We can inter alia process the following (necessary) Personal Data: ∙ Contact details, including but not limited to your name, address, place of residence, postal code, (mobile) phone number and email address; ∙ Personal data, including but not limited to your gender and date of birth; ∙ Financial data, including but not limited to your bank details; Additionally, our servers automatically record certain data, such as URL, IP address, browser type and language, and the data and time of your visit to our Website. In principle, we keep your Personal Data or other data that you provide to us, whether or not via the Website, as long as necessary for the purposes as explained below, or to comply with our legal obligations such as (statutory) retention periods. ∙ The provision of Personal Data is not mandatory General principle is that you are not obliged to provide us with your Personal Data. At all times, you have the choice of whether you want to enter your Personal Data. In the event that you enter Personal Data, you agree that we receive certain specified Personal Data. If the provision of Personal Data is requested, it is indicated which Personal Data is necessary and which can be provided optionally. If you are younger than 16 years you may only provide us your Personal Data, when you have obtained permission from your parent(s) or your legal representative who has read this Privacy Policy. ∙ How we collect information We may collect Personal Data because you provide it to us in the context of the demand for a product and/or service from the Kunsthal, such as when you order a ticket or in case that you register as "friend" of the Kunsthal, fill in our contact form and/or because we in any way receive unique identification numbers from the computer, tablet, smartphone or any other electronic device with a working data connection that you use. At your request we can also obtain Personal Data relating to you from third parties. ∙ Purposes of Processing We can process your Personal Data for the following purposes: ∙ the entering and execution of an agreement in respect of the products and/or services we deliver (such as the online sale of tickets); ∙ to offer products and/or services from us and to adapt them to your needs and wishes; ∙ to be able to contact you; ∙ if you have given your unambiguous consent: to send you (electronic) commercial messages (newsletters) with information about our products and services, as well as products and services from affiliated parties; ∙ to send you user information and service messages, such as push notifications; ∙ to analyze, maintain, secure and optimize our Website and associated technologies; ∙ for compiling user statistics; ∙ to comply with relevant laws and regulations. Your Personal Data will not be used for purposes other than the ones mentioned above. We can use service providers to process your Personal Data, which as processors will only act on our instructions. Third parties We can engage third parties in the execution and/or delivery of our products and services. Insofar as these third parties process your Personal Data, they will process your Personal Data as processor on our instructions. Furthermore, we have taken the necessary technical and organizational measures to ensure that your Personal Data is processed in accordance with this Privacy Policy. We will only provide your Personal Data to regulatory and supervisory authorities, tax authorities and investigative authorities if we are legally obliged to do so. Data security We maintain at all times a security level in the processing of Personal Data that, in view of the state of the art, should be sufficient to prevent unauthorized access to, adaptation, disclosure or loss of Personal Data. Links to third party websites Our Website may contain hyperlinks to third party websites. We are not responsible for the content of third party websites. Right of access, rectification and to erasure You can request us to examine your Personal Data. If the processed Personal Data contains inaccuracies, you can request us to modify or remove the data. If you do not want to be contacted by us or third parties anymore, please let us know by email via the following email address communication@kunsthal.nl Changes to our Privacy Policy We can always change this Privacy Policy without notice. Such changed terms and conditions are effective from the moment they are displayed on the Website. We therefore advise you to regularly read this Privacy Policy for possible changes. https://www.kunsthalshop.nl/en_GB/c-5667770/estimation-delivery-times-for-each-country/ https://www.kunsthalshop.nl/en_GB/c-5667770/estimation-delivery-times-for-each-country/